Remote Backup Center module in WSP
... for hosting companies and MSP's

 

WSP for Real Backup

Wizards Storage Portal® (WSP) has proven to be popular with many hosting companies and MSP's. WSP is a cloud-based solution that eliminates routine and resource demanding Storage Resource Management tasks in IBM Spectrum Protect (TSM) environments - and offers a whole range of unique and simple to use features that help hosting companies manage their clients backup and storage more effectively...

 

Hosting companies challenges

It’s never been a better time for IT hosting companies to increase their revenues and margins. However, storage is relatively cheap and data centers have many challenges in gaining market share profitably under fierce competition with cheap storage and limited IT budgets putting pressure on prices.

To efficiently manage increasingly large quantities of backup data, data centers frequently rely on IBM’s Spectrum Protect (formely known as TSM).

IBM Spectrum Protect continues to be a very successful and excellent storage management software solution, ideal for automating data backup and restore functions for very large installations and so it is no surprise that it is prevalent in data hosting companies.

However, the standard built-in monitoring and analysis tools often proves to be complicated and cumbersome to manage, requiring large amounts of dedicated time from specialized staff to manage

Wizards Storage Portal® makes backup management easier

This is why the Wizards Storage Portal® has proven so popular with many hosting companies and MSP's. WSP is a cloud-based solution that eliminates routine and resource demanding Storage Resource Management tasks in IBM Spectrum Protect (TSM) and offers a whole range of unique and simple to use features that help hosting companies manage their clients backup and storage more effectively.

WSP presents information into easily selectable analytical reports and charts, updating the information every 10 minutes, which can then be accessed instantly via multiple platforms - including an iPhone or iPad.

The customisable dashboard provides an overview of the backup status and performance in real time 24/7. It is simply and quickly set up by choosing the relevant widget from more than 200 preconfigured charts and reports.

Whenever the reports show a performance outside of expectations, the user can then drill down simply by clicking through as far as node level and then back up again to an overview if necessary.

Remote Backup Center module in WSP

Several WSP features are particularly useful for hosting companies. The Remote Backup Center (RBC) module in WSP, allows a hosting provider or MSP to create a contract with end users, set the price per gigabyte, and then track and invoice customers for the amount of backup storage used. The data center can then track the occupancy and other performance information, and set alerts when performance thresholds are breached, or problems arise to ensure backup is working as expected, The Remote Backup Center feature in WSP also provides the customer with access to review at a high level their backup status and performance at any given time.

In summary, Wizards Storage Portal® with the RBC module is an ideal tool for hosting companies to not only reduce the cost of managing their clients backup and storage by eliminating repetitive and resource demanding tasks, but as the IBM Spectrum Protect (TSM) installation is continuously monitored and analyzed in real-time with active alerts sent immediately, the service levels provided will be raised significantly.

Other particularly relevant features for hosting companies include:

  • ACTIVITY LOG BROWSER
    – quickly identify specific system activity and error information amongst thousands of log files or locate the nodes generating the most errors. See the Activity log browser being used in this video here.
  • ACTIVE ALERTS 
    – set policies that send an alert automatically by SMS or email 24/7 if performance levels are breached, or scheduled events fail so that issues can be dealt with immediately.
  • OCCUPANCY HISTORY 
    - draws a historic occupancy graph for whatever domain, file space-type, storage pool or timeframe is specified to ensure the system is either being optimized or not heading to capacity issues. 
  • NODE OCCUPANCY 
    - will list the highest occupancy growth with specific data. 
  • SCHEDULED DAILY REPORTS 
    – save valuable time by scheduling relevant reports to be sent directly to an email box at the intervals specified so they can be reviewed without having to log on to the Wizards Storage Portal. 
  • TSM CLIENT EVENTS 
    – see which schedule events have not be completed and launch and investigation immediately.

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